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Privacy Policy

WHO WE ARE
We are Comfort Pro, your premier HVAC service provider dedicated to ensuring your comfort year-round. Visit our website at https://comfortpro.ca.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
Our Privacy Policy pertains solely to information gathered on the website above. It does not encompass offline data collection or the practices of third parties who may gather non-personal data during your site visit or collect personal information via linked pages.

CONTACT FORM
Our site offers a contact form to facilitate email communication. We collect only essential information required to directly address your inquiries or comments: name, email, address, phone number, product interest, and comments. This data isn't utilized for mailing lists but may be used for future personal communication. Information from this form isn't shared with third parties and is stored on our office network, not on publicly accessible servers.

MEDIA
When submitting images for website use, such as project photos, refrain from including embedded location data (EXIF GPS) to safeguard privacy. Visitors to the website can extract location data from the images available.

COOKIES
Our website employs cookies, small data pieces stored on users' computers by web browsers during browsing sessions or for specific durations. We utilize first-party cookies and Google Analytics cookies to comprehend visitor traffic and webpage usage, transmitting data to Google servers in the United States. Google Analytics doesn't identify individual users or associate IP addresses with other Google-held data. Using the website, you consent to Google processing your data as outlined in Google's Privacy Policy.

WHO WE SHARE YOUR DATA WITH
We do not rent or sell personally-identifying information to any entity. We disclose such information only in response to legal requests.

HOW LONG WE RETAIN YOUR DATA
Contact form data is retained as part of our company data. This data may be transferred to the acquirer if our business is sold. Cookie data is retained, as explained above. Comments and metadata on our blog are retained indefinitely.

WHAT RIGHTS YOU HAVE OVER YOUR DATA
You can request exported personal data or data erasure. However, certain data may be retained for administrative, legal, or security purposes.

WHERE WE SEND YOUR DATA
Contact form data remains on our company network. Data collected via Google Analytics is stored on U.S. servers. Visitor comments may undergo automated spam detection.

PRIVACY POLICY CHANGES
While changes are infrequent, we reserve the right to modify our Privacy Policy. Visitors are encouraged to review this page periodically. Continued site use after policy changes constitutes acceptance.

OUR CONTACT INFORMATION
For inquiries, please call us at 613-253-4277.

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